I wanted to leave, however, was determined to have a good talk with someone. The sales rep for the cruise was in her early fifties and asked questions about what I wanted – luxury cruise, no kids, amazing food. I engaged with her. She recapped what I wanted and gave me options, telling me why I would like it. Impressed, I asked how long she was in sales. She told me she wasn’t in sales, she was in customer service – and she outshone every lazy salesperson there
In today’s sales world, too many companies are obsessed with hiring young people and too many people my age are becoming redundant, yet the only good salesperson there was a woman in her fifties. So stop judging older people, they often have great manners and know how to communicate.